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How to Handle Maintenance and Repairs in My Chicagoland Rental Property – Management Tips


It’s important to have a process in place to handle repairs and maintenance at your rental property. This will ensure you’re able to preserve the condition of your property and work with your tenants to keep the place well maintained. Today, we’re talking about how to handle those repair requests.

Document Repairs with Written Requests

Ideally, it is best for your lease to address how repair requests are to be made. You should have your lease require that maintenance requests are done in writing. This could be a text message or an email that illustrates what the problem is. Having that in writing will eliminate confusion, document when you received the request, and help you manage and organize your own to-do list. If you can get the tenant to include photos of the problem or the item that needs to be fixed, that’s even better.

Property Management Chicagoland: Choose Vendors

Once you know what the problem is, you will need to send out a vendor or a contractor to take care of the problem. Our advice is to choose these professionals carefully. You want to make sure the contractors working on your home are licensed and insured. You also want someone who is well-versed, experienced, and able to determine who or what caused the issue. If the repair is required due to normal wear and tear, the bill is your responsibility as the homeowner and landlord. If the tenant caused the problem due to neglect or misuse, that tenant should be held accountable and required to pay for the repair. You’ll need a great list of vendors and contractors who have the necessary skill level to complete the task they’ll be assigned to. Working with a Chicagoland property management company can help because we use qualified and professional contractors all the time.

If you have any questions about handling rental property maintenance or rental property management in Chicagoland, please contact us at Baird & Warner Property Management.

Posted by: Frank Passaro on June 14, 2017
Posted in: Uncategorized